by Celine Matthiessen | Nov 21, 2016 | BIA, Blog, Mobile-Social, SAM, SMBs
For the third consecutive year, social media is the top marketing channel used by small and medium-sized businesses (SMBs), according to BIA/Kelsey’s Local Commerce Monitor™, Wave 20 (LCM20). Among 1,000 SMBs surveyed, 77.6 percent (up from 73.2 last...
by BIA Advisory Group | Nov 17, 2016 | Blog, Mobile-Social
Voice has been catapulted in the smartphone era. The telephone is 140-years old but has only been recently reinvented, as it’s bolted to an always-handy search and discovery device. This is the foundation of call commerce, the science of driving, tracking and...
by BIA Advisory Group | Nov 4, 2016 | BIA, Blog, Mobile-Social
What’s behind the numbers in Facebook’s blockbuster Q3 earnings? What does Uber’s UI refresh say about its direction? And what does Yext’s API mean for the future of location data? These were a few topics on this week’s BIA/Kelsey LIVE....
by BIA Advisory Group | Oct 25, 2016 | BIA, Blog, Mobile-Social
Soleo, the Victor, N.Y.-based developer of search and call monetization services for local business, introduced a new version of its developer application programming interface (API) today at Street Fight Local. The new API supports voice search, complex text searches...
by BIA Advisory Group | Oct 7, 2016 | Blog, Mobile-Social
Google plants itself in the home, Samsung breaks into AI, and Facebook gets into local classifieds. These were a few topics on this week’s BIA/Kelsey LIVE. Produced by Mitch Ratcliffe and featuring a rotating cast of analysts and guests, we’ll be live...
by BIA Advisory Group | Oct 6, 2016 | Blog, Mobile-Social
BIA/Kelsey Bytes are excerpts from research reports. This is the latest installment from the recently launched report, Call Commerce: A $1 Trillion Economic Engine. It picks up where last week’s post left off. The report can be downloaded for free here. Beyond...